Criminal Defence Guarantee: When you hire me, I promise you will receive…

1. Answers to Your Questions.

Before you hire a lawyer, you want information. This includes not only a general understanding of your problem, but also answers to specific questions about how your decision will affect you and your family. I have dedicated my law practice to helping people understand their problems and the solutions I can provide. The basis of this understanding is to have a solicitor who will accurately and completely respond to your questions and concerns.

2. Close Personal Attention.

I promise I will provide you with the close personal attention you want and deserve. No one likes to think their lawyer is too busy to help them — or unwilling to provide good service. I work hard to treat my clients the way I like to be treated when I’m the client.

3. Immediate Access.

If I’m in the office and available when you call, I promise I will speak with you immediately. I do not screen calls based on who pays the highest fees, or who demands the most attention. I speak with clients in the order they call. You can depend on it.

4. Prompt Return Calls.

I promise I will make every effort to return your phone calls promptly. If I don’t call you right away, that means I’m either helping another client or in court. I’ll return your call the moment I’m available.

5. Quick Responses to Your Requests.

Whenever you need something from my office, please don’t hesitate to call. I promise I’ll respond to your request quickly and courteously. If I’m busy when you call, I’ll handle it for you as soon as I’m free.

6. Confidential Service.

I promise when you hire my services, I will handle your case myself. I will not delegate your file to a junior lawyer, associate, assistant or paralegal. Our lawyer-client relationship is between you and me. Period.

7. Fair, Reasonable Fees.

Although most people expect lawyers to work on the dreaded hourly rate, I work on block fees. The fees quoted are based on several factors including the nature of your case, the outcome trying to be achieved, and the estimated time required. Most clients prefer the block fee to the hourly rate because it allows them to get a picture of the total cost involved and how they will be paying. In addition, I offer flexible payment plans and various methods of payment. When you hire my services, you are not paying for a penthouse suite of offices or a huge support staff of secretaries and assistants. What you are paying for is the time, thought and effort I invest in you and your particular problem. I apply my knowledge, skill and experience to minimize the risk you face and address your concerns. That is the value you receive. The best lawyer-client relationship is the one when both you and I are happy. I promise to work with you to that end.

8. Competent Criminal Defence Services.

I work hard to maintain the highest level of knowledge in the areas of criminal defence law. I attend continuing education classes, seminars and workshops. They allow me to provide you with the latest information, most effective techniques, and most efficient methods of protecting your rights.

9. Aggressive Representation.

In some cases, I can resolve a matter without going to trial, perhaps through getting a criminal charge withdrawn or through a plea bargain with the Crown. Regardless of whether we are in or out of court, you can depend on me to represent you vigorously and aggressively at every opportunity.

10. Value in Every Respect.

My goal is to make sure you feel that the value you receive from my services is always greater than the fee you pay. So while I can’t guarantee my fees will always be low, I can guarantee they will always be fair. I want you to receive more value from me than any other lawyer you know. And I’ll work hard to make sure you do.

11. More Than You Expect.

If you think of some way I can provide you with better service, or better meet your needs, please tell me how. Even though we work together on your legal defence, still, I’m not a mind reader. If you have something troubling you — or if you have a concern or a problem — please discuss it with me. If I can help you, I will. And if I can’t help you, I may know someone who can. A good lawyer-client relationship deals with all types of problems, not just legal problems. If something crosses your mind and you want my input, I’ll be happy to help.

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